BSM’s ERP and CRM Consulting business is now trading as Lumenia Consulting. Lumenia is part of the BSM Group, and from 1997-2013 traded as BSM. Lumenia specialises in the development of business systems strategy and the selection and implementation of enterprise applications – particularly Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.
The decision to create a new trading name was taken to differentiate BSM’s Lean and Business Systems consulting practices, and to allow the development of separate brand identities. The name Lumenia, derived from the Latin word lumen meaning light, was chosen to convey the sense of consulting services that bring clarity to business systems projects that might otherwise be shrouded in risk, uncertainty and complexity.
Commenting on the rebranding, Lumenia’s Managing Director Sean Jackson remarked, “The change to the Lumenia name will allow us to better differentiate our brand in our target markets and will help us to maintain our position as the number one choice for ERP and CRM consulting services. Our core values of independence, integrity, professionalism and customer service will be carried through to the new brand."
Lumenia does not sell ERP or CRM software and has no links, commercial or otherwise with organisations that do. Lumenia’s independence means that there is no vested interest in pushing clients towards particular software solutions. Instead, the focus is on how enterprise applications can best be used to deliver measurable business benefit to clients, whether this is through the deployment of new software or by getting more value from systems that are already in use.
Lumenia’s clients are typically mid-size manufacturing, distribution, service or retail organisations, often with operations in multiple sites or countries. Operating from offices in Ireland and the UK Lumenia have delivered ERP or CRM projects in well over 100 organisations across the world.
Lumenia employ an outstanding team of consultants and support staff, supplemented with a network of trusted associates. All Lumenia consultants have a minimum of ten years of professional experience and have PMP or PRINCE2 project management qualifications. For further information check out the Lumenia Consulting website.